Information & Communication Technology (ICT)

Conducting a Market Study Regarding an ICT Provider’s Options for Differentiation

Challenges

How can the client be relieved from the increasing price pressure caused by the competition and notwithstanding the client’s strong expertise and close relationships the automotive OEMs?

 

How can the product and service portfolio be advanced to prevail a maintainable price premium—en route to a portfolio build upon innovative ideas and new approaches to It architecture from the typical tender business with predefined specifications and a high price pressure?

Problem-Solving Approach

Identifying a relevant range of topics and pressing issues relevant for the departments of selected automotive OEMs and suppliers and developing a comprehensive understanding for the respective relevance to IT based on secondary and primary research (40+ interviews with target and actual customers of the client) along 4 main fields of interest:

Analyzing current trends and classifying them in a framework according of their maturity

 

Discussing the specific operational challenges and their implications on the interaction between IT solutions and the needs of the relevant customers’ departments

 

Deriving possible approaches for resolution

 

Comprehensively documenting the results and preparing follow-up meetings of the client with their (target) customers

 

Tentative appraisal of …

Results

Internal capability profile sharpened

 

Modular document for customer- and department-specific discussions with the client’s customers prepared and a first draft of account profiles for the (target) customers developed

 

Roadmap to the adaptation and future advancement of the product and service portfolio worked out

March 2021

‘Best Management Consultants 2021’: T. K. Hamann among the top 3 consultancies for sales, after sales, and CRM

The 2021 ranking ‘Beste Unternehmensberater [Best Management Consultants]’ by the German business magazine brand eins and the business data portal Statista has just been published.

 

T. K. Hamann takes a top position in this with a shared second place in the field of ‘Sales, After Sales, CRM’.  In addition, we are honored for the sector ‘Auto & Suppliers’ and the functional area ‘Strategy Development’.

 

We are grateful to all our clients, the entire team, and business partners who have worked with us since our founding in late 2016.  Together, we will continue to consequently pursue quality leadership in our disciplines.

For this year’s ranking, 2,334 colleagues determined the best management consultancies according to their perception by industry and functional practice area.  Subsequently, assessments were obtained from the clients.  For this purpose, 1,100 senior executives were provided with a list of the recommended consultancies for each industry and work area clients via online survey; another 234 senior executives (Head of Strategy, Head of Business Development, etc.) from DAX, M-DAX, S-DAX and Tec-DAX companies were specifically invited to participate in the survey.