Automotive & Mobility

Managing the ‘Product & Process Quality’ for a Passenger-Car Maker

Challenges

Need to ensure the systematical and structured execution of the program—from the identification of measures to the repeatedly continued, i.e. sustainable, application of the quality processes and their results in all relevant product lines

 

Advancement and strengthening of the network model in order to ensure the success of the program—even after its completion

 

Assurance of the accepted and planned long-term reduction in warranty costs for all quality-related projects and processes

Problem-Solving Approach

Ensuring and increasing the previously agreed warranty benefit  for the quality-related projects that were already cleared and transferred into the line organization:

Generating suggestions on improvements and benefit proliferations:

Running workshops in order to detail and further develop recommendations regarding improvements of practices and benefit increases

 

Documenting and handing over:

Project management office (PMO)

Results

Reviewed as-is practices and variances depicted

 

Propositions on improvements of practices and benefit increases pointed out

 

Required changes in the ‘generic’ processes documented in writing (electronically) and handed over to the relevant process owners and offices

 

Results filed in the ‘sustainability cockpit’ and ‘benefit monitor’

March 2021

‘Best Management Consultants 2021’: T. K. Hamann among the top 3 consultancies for sales, after sales, and CRM

The 2021 ranking ‘Beste Unternehmensberater [Best Management Consultants]’ by the German business magazine brand eins and the business data portal Statista has just been published.

 

T. K. Hamann takes a top position in this with a shared second place in the field of ‘Sales, After Sales, CRM’.  In addition, we are honored for the sector ‘Auto & Suppliers’ and the functional area ‘Strategy Development’.

 

We are grateful to all our clients, the entire team, and business partners who have worked with us since our founding in late 2016.  Together, we will continue to consequently pursue quality leadership in our disciplines.

For this year’s ranking, 2,334 colleagues determined the best management consultancies according to their perception by industry and functional practice area.  Subsequently, assessments were obtained from the clients.  For this purpose, 1,100 senior executives were provided with a list of the recommended consultancies for each industry and work area clients via online survey; another 234 senior executives (Head of Strategy, Head of Business Development, etc.) from DAX, M-DAX, S-DAX and Tec-DAX companies were specifically invited to participate in the survey.